We currently support shipping to the following countries, subject to exceptions for certain items: Australia, Canada, European Union, Hong Kong SAR, Iceland, Indonesia, Isle of Man, Japan, Liechtenstein, New Zealand, Norway, Philippines, Singapore, South Korea, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam.
All orders must include a valid phone number and email for the recipient of the delivery.
If a shipped order does not arrive in a timely fashion or there are no updates via tracking, we may be unable to assist unless the original shipment is returned to our warehouse. The tracking information available for each order varies depending on the destination country. While some countries may show a delivery confirmation, others will only show a tracking update until the order leaves the United States.
Shipping Costs
The recipient of the order is responsible for the tax and duty fees charged by customs to release the package for delivery.
From time to time, we may offer free shipping promotions on certain orders. The following items are not eligible for free shipping:
- Custom Gamer Jerseys
- Monochrome Tees
- Lenticular Posters
Shipping Times
If you are located in Canada or the United States and have not received your order within 12 business days, please email us merchsupport@bhvr.com, so we can check on your order and any delivery issues.
The delivery estimate for international orders on average is up to 35 business days dependent upon the country of delivery. Please contact us if you have not received your package within 42 days.
